How Strict Is Hawaiian Airline Baggage Policy?

Hawaiian Airlines gives passengers the prospect of traveling to multiple locations around the Hawaiian islands, North America, and several international destinations. 

Hawaiian Airlines has strict requirements for passengers traveling with check-in and cabin baggage. Familiarize yourself with Hawaiian Airlines’ policies before going to the airport. 

You are allowed complimentary cabin baggage, assuming it does not exceed the measurements in this article. Most passengers will need to pay for their check-in baggage, but some are eligible for one or more complimentary checked bags.

This article will help customers understand Hawaiian Airlines’ baggage allowances and guidelines. 

Hawaiian Airline Cabin Baggage  

Image is courtesy of Hawaiian Airlines  

Every passenger boarding their Hawaiian Airlines flight may bring one carry-on and one personal item. Hawaiian Airlines requires each item to meet strict requirements. Your carry-on must not exceed 35.6 x 23.8 x 55.8 cm (14L x 9W x 22H inches) and must not weigh more than 11 kg (25 lbs)

Your smaller personal item can be of any size but must fit safely and securely under the seat in front of you. The airline accepts the following articles as personal items: laptop bags, garment bags, camera bags, cameras, briefcases, and purses. Others may qualify as personal items as this list is not exclusive. An example of carry-on baggage is a suitcase, backpack, or other similar bags. 

Hawaiian Airline Check-In Baggage 

Hawaiian Airlines’ check-in baggage policies are quite extensive. It is advisable to read the policies located on their website as prices are likely to change without notice. You can pay for your check-in baggage when you arrive at the airport or online during your booking process. 

Hawaiian Airlines calculates passenger baggage fees based on the following criteria;

  • Military Personal
  • Membership Status 
  • Domestic Travel between Hawaii and the United States
  • Domestic Travel between the Hawaiian Islands
  • International Travel

Military personnel traveling domestically can receive up to two complimentary check-in baggage when traveling on military/government fares. Active duty members and their dependents traveling on orders may receive up to five complimentary bags. Proof of orders and status is required at the check-in counter. 

Hawaiian Airlines offers several different memberships. Your membership may guarantee at least one free bag when flying domestically around the Hawaiian islands or to/from the mainland United States. You can become a Hawaiian Airlines member for free when you sign up. If your bag exceeds 23 kg or 157cm you will pay an overweight baggage fee, regardless of your membership. 

  • Pualani Platinum: 3 free check-in bags
  • Pualani Gold: 2 free check-in bags
  • Hawaiian Airlines World Elite MasterCard: 1 free check-in bag
  • Elite Members and Premier Club Members: 1 free check-in bag 

We recommend you read Hawaii Airlines’ full baggage policy here. Many exceptions apply to the prices listed in this table. You may be entitled to a reduced rate or be subject to a rate that is different than the ones listed in this table depending on your route.  

Passengers flying from Korea, Japan, Australia, and New Zealand to Hawaii or North America will be charged baggage fees in the local currency. Note that international passengers flying business class may bring up to 32 kg of luggage per bag. 

  • Korea to Hawaii/ North America
    • Coach Maximum Size: 23 kg (50 lbs), 157 cm (62 in.)
    • Business Class Maximum Size: 32 kg (70 lbs), 157 cm (62 in.)
  • Japan to Hawaii/ North America
    • Coach Maximum Size: 23 kg (50 lbs), 157 cm (62 in.)
    • Business Class Maximum Size: 32 kg (70 lbs), 157 cm (62 in.)
  • Australia or New Zealand to Hawaii/ North America
    • Coach Maximum Size: 23 kg (50 lbs), 157 cm (62 in.)
    • Business Class Maximum Size: 32 kg (70 lbs), 157 cm (62 in.)

Baggage over 32 kg (70lbs) will not be allowed on the routes to/from Australia and New Zealand 

Oversized Baggage 

Your bag must not exceed 23 kg (50 lbs) or the maximum 157cm (62 inches)  linear dimensions. Linear dimensions are the sum of your bag’s length, width, and height. 

International passengers should note that Hawaiian Airlines is an American airline; therefore, your bag may be weighed in pounds and measured in inches. As you read this article, note the limit in pounds and inches, as well as the metric measurements. 

Overweight fees will be added to your normal baggage fees. The prices are calculated based on weight and dimensions, so follow the table carefully.

Prohibited Or Restricted Items on Hawaiian Airlines 

You may bring a number of different items with you onto the aircraft as long as it is safe, non-hazardous, and non-explosive. 

Hawaiian Airlines has the right to examine a customer’s baggage; therefore customers should ensure they have not unintentionally brought a prohibited item onto the aircraft. The airline may update its policies on restricted and prohibited items, this includes moving articles from the acceptable items list to the prohibited or restricted list. If you want to verify that your item meets boarding requirements, visit the airline’s webpage on restricted and prohibited items.

The following items are prohibited by the airline. We want to highlight these particular items as some passengers may not realize they are prohibited. These items include, but are not limited to, 

  • Samsung Galaxy Note 7
  • Electric unicycles
  • Hoverboards
  • Live fish, Lobster, Peacocks, Ferrets, Rodents, Spiders, Mosquitoes, and Reptiles
  • Salt Water
  • Hand Warmers
  • MREs
  • Mace and Pepper Spray

Furthermore, you may be subjected to further restrictions if you are flying internationally. Verify that your item meets regulations in the destination country before boarding your flight. The item may be permitted on Hawaiian Airlines, but restricted in the destination country’s airport. 

Surfboards and Similar Items

Hawaiian Airlines expects a number of passengers to bring their surfboards, kiteboards, paddleboards, or wakeboards to and from the island. You may bring your board as long as it meets the following requirements.

  • It’s packaged inside a board bag. You may not bring an uncovered board onto the plane.
  • Your board is not more than 23 kg (50 lbs) or 292 cm (115 inches). 
  • Your board is inspected by an airline agent and you sign a liability waiver.
  • You pay the board fees. 

You can bring any number of boards onto the plane as long as they do not exceed the maximum weight and size limit, and the boards all fit comfortably inside one board bag. You can not pack anything besides your board and protective padding inside the board bag. Below is a list of fees for bringing your board. 

  • Neighbor Island flights: $35 
  • North America flights: $100
  • International flights: $150

Conclusion 

Hawaiian Airlines allows passengers to bring one personal item and one carry-on baggage. The personal item may be of any size and weight as long as it fits under the seat in front of you. Your carry-on baggage must not exceed the measures outlined in this article. Exceeding the measurements will result in your cabin bag being moved to check-in baggage at your own expense. 

Verify your check-in baggage allowances with your booking confirmation. Passengers on different routes and memberships may be subject to different fees. 

Passengers wishing to fly on Hawaiian Airlines should familiarize themselves with the airline’s policies before boarding. The airline reserves the right to update its policies, even on short notice; therefore, it is advisable to stay up to date by visiting its website or contacting Hawaiian Airlines directly. This especially applies to passengers flying with uncommon items, or items that are prohibited on other airlines. 


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