FAQs


WHEN WILL PRE-ORDERS SHIP?

Orders for the Tiko Carry-On will begin shipping in early November 2018. It will ship from our warehouse in Austin, TX and will arrive to you in 2-8 days, depending on your location. Currently, we only ship to addresses within the United States.


WHAT IS THE TIKO 5-YEAR PAINLESS PROMISE GUARANTEE?

If your Tiko bag fails in its first five years, we will repair or replace it. If you prefer things more complicated, the legal language is here.


WHAT IS THE TIKO RETURN POLICY?

If you're unhappy with your Tiko Carry-On for any reason, send it back to us within its first 30 days and we'll give you a full refund and pay for the return shipping.